If you receive a damaged or defective item, contact a Customer Service Representative within 30 days of delivery at 1-877-GNC-4700. Please supply the Representative with your order number and item number from your original confirmation e-mail. The Representative will also need your e-mail address and phone number. www.eaqgw.cn will make every reasonable effort to replace the item in a timely manner. We cover shipping charges if there was damage to the item due to shipping.
If there is extensive damage to the packaging, contact a Customer Service Representative immediately at 1-877-GNC-4700. Please have your order number available when you contact the Customer Service Representative.